Nissan Pathfinder. Manual - part 133

AV

MULTI AV SYSTEM

AV-359

< SYMPTOM DIAGNOSIS >

[MID AUDIO WITH BOSE]

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No sound comes out or the level of the 
sound is low.

No sound from all speakers.

• Speaker circuit shorted to ground.

Refer to 

AV-242, "Wiring Diagram"

.

• Bose amp. ON signal circuit malfunction.

Refer to 

AV-302, "Diagnosis Procedure"

.

• Bose speaker amp. power supply and 

ground circuits malfunction.
Refer to 

AV-307, "BOSE AMP. : Diagno-

sis Procedure"

.

Only a certain speaker (front door speaker 
LH, front door speaker RH, front tweeter 
LH, front tweeter RH, instrument panel 
tweeter LH, instrument panel tweeter RH, 
center speaker, rear door speaker LH, rear 
door speaker RH, rear side speaker LH, 
rear side speaker RH) does not output 
sound.

• Poor connector connection of speaker.
• Sound signal circuit malfunction between 

AV control unit and Bose speaker amp.
Refer to:

-

AV-320, "Diagnosis Procedure"

 (front 

door speaker).

-

AV-317, "Diagnosis Procedure"

 (front 

tweeter).

-

AV-314, "Diagnosis Procedure"

 (instru-

ment panel tweeter).

-

AV-312, "Diagnosis Procedure"

 (center 

speaker).

-

AV-323, "Diagnosis Procedure"

 (rear 

door speaker).

-

AV-326, "Diagnosis Procedure"

 (rear 

side speaker).

• Sound signal circuit malfunction between 

Bose speaker amp. and speaker.
Refer to:

-

AV-320, "Diagnosis Procedure"

 (front 

door speaker).

-

AV-317, "Diagnosis Procedure"

 (front 

tweeter).

-

AV-314, "Diagnosis Procedure"

 (instru-

ment panel tweeter).

-

AV-312, "Diagnosis Procedure"

 (center 

speaker).

-

AV-323, "Diagnosis Procedure"

 (rear 

door speaker).

-

AV-326, "Diagnosis Procedure"

 (rear 

side speaker).

• Malfunction in speaker.

Refer to:

-

AV-373, "Removal and Installation"

 (front 

door speaker).

-

AV-374, "Removal and Installation"

 (front 

tweeter).

-

AV-375, "Removal and Installation"

 (in-

strument panel tweeter).

-

AV-376, "Removal and Installation"

 (cen-

ter speaker).

-

AV-377, "Removal and Installation"

 (rear 

door speaker).

-

AV-378, "Removal and Installation"

 (rear 

side speaker).

• Malfunction in AV control unit.

Refer to 

AV-214, "On Board Diagnosis 

Function"

.

• Malfunction in Bose speaker amp.

Replace Bose speaker amp. Refer to 

AV-

372, "Removal and Installation"

.

Symptoms

Check items

Probable malfunction location

AV-360

< SYMPTOM DIAGNOSIS >

[MID AUDIO WITH BOSE]

MULTI AV SYSTEM

Noise is mixed with audio.

Noise comes out from all speakers.

• Malfunction in AV control unit.

Refer to 

AV-214, "On Board Diagnosis 

Function"

.

• Malfunction in Bose speaker amp.

Replace Bose speaker amp. Refer to 

AV-

372, "Removal and Installation"

.

Noise comes out only from a certain speak-
er (front door speaker LH, front door speak-
er RH, front tweeter LH, front tweeter RH, 
instrument panel tweeter LH, instrument 
panel tweeter RH, center speaker, rear 
door speaker LH, rear door speaker RH, 
rear side speaker LH, rear side speaker 
RH).

• Poor connector connection of speaker.
• Sound signal circuit malfunction between 

AV control unit and Bose speaker amp.
Refer to:

-

AV-320, "Diagnosis Procedure"

 (front 

door speaker).

-

AV-317, "Diagnosis Procedure"

 (front 

tweeter).

-

AV-314, "Diagnosis Procedure"

 (instru-

ment panel tweeter).

-

AV-312, "Diagnosis Procedure"

 (center 

speaker).

-

AV-323, "Diagnosis Procedure"

 (rear 

door speaker).

-

AV-326, "Diagnosis Procedure"

 (rear 

side speaker).

• Sound signal circuit malfunction between 

Bose speaker amp. and speaker.
Refer to:

-

AV-320, "Diagnosis Procedure"

 (front 

door speaker).

-

AV-317, "Diagnosis Procedure"

 (front 

tweeter).

-

AV-314, "Diagnosis Procedure"

 (instru-

ment panel tweeter).

-

AV-312, "Diagnosis Procedure"

 (center 

speaker).

-

AV-323, "Diagnosis Procedure"

 (rear 

door speaker).

-

AV-326, "Diagnosis Procedure"

 (rear 

side speaker).

• Malfunction in speaker.
• Poor Installation of speaker (e.g. back-

lash and looseness).
Refer to:

-

AV-373, "Removal and Installation"

 (front 

door speaker).

-

AV-374, "Removal and Installation"

 (front 

tweeter).

-

AV-375, "Removal and Installation"

 (in-

strument panel tweeter).

-

AV-376, "Removal and Installation"

 (cen-

ter speaker).

-

AV-377, "Removal and Installation"

 (rear 

door speaker).

-

AV-378, "Removal and Installation"

 (rear 

side speaker).

• Malfunction in AV control unit.

Refer to 

AV-214, "On Board Diagnosis 

Function"

.

• Malfunction in Bose speaker amp.

Replace Bose speaker amp. Refer to 

AV-

372, "Removal and Installation"

.

Noise is mixed with radio only (when the ve-
hicle hits a bump or while driving over bad 
roads)

Poor connector connection of antenna or 
antenna feeder.
Refer to 

AV-386, "Location of Antennas"

.

Symptoms

Check items

Probable malfunction location

AV

MULTI AV SYSTEM

AV-361

< SYMPTOM DIAGNOSIS >

[MID AUDIO WITH BOSE]

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RELATED TO HANDS-FREE PHONE

• Before performing diagnosis, confirm that the cellular phone being used by the customer is compatible with

the vehicle.

• It is possible that a malfunction is occurring due to a version change of the phone even though the phone is

a compatible type. This can be confirmed by changing the cellular phone to another compatible type, and

check that it operates normally. It is important to determine whether the cause of the malfunction is the vehi-

cle or the cellular phone.

Check Compatibility

1. Make sure the customer’s Bluetooth

®

 related concern is understood.

2. Verify the customer’s concern.

NOTE:

The customer’s phone may be required, depending upon their concern.

3. Write down the customer’s phone brand, model and service provider.

NOTE:

It is necessary to know the service provider. On occasion, a given phone may be on the approved list with

one provider, but may not be on the approved list with other providers.

4. Go to “www.nissanusa.com/bluetooth/”.
a. Using the website’s search engine, find out if the customer’s phone is on the approved list.
b. If the customer’s phone is NOT on the approved list:

Stop diagnosis here. The customer needs to obtain a Bluetooth

®

 phone that is on the approved list before

any further action.

c. If the feature related to the customer’s concern shows as “N” (not compatible):

Stop diagnosis here. If the customer still wants the feature to function, they will need to get an approved

phone showing the feature as “Y” (compatible) in the “Basic Features”.

d. If the feature related to the customer’s concern shows as “Y” (compatible):

Perform diagnosis as per the following table.

No radio reception or poor reception.

• Other audio sounds are normal.
• Any radio station cannot be received or 

poor reception is caused even after mov-
ing to a service area with good reception 
(e.g. a place with clear view and no ob-
stacles generating external noises).

• Antenna amp. ON signal circuit malfunc-

tion.
Refer to 

AV-301, "Diagnosis Procedure"

.

• Poor connector connection of antenna or 

antenna feeder.
Refer to 

AV-386, "Location of Antennas"

.

No satellite radio reception.

There is malfunction in the CONSULT self 
diagnosis result.
Refer to 

AV-221, "CONSULT Function"

.

• Malfunction in antenna, antenna feeder 

or AV control unit. Perform DTC diagno-
sis.
Refer to 

AV-221, "CONSULT Function"

.

• Poor continuity in antenna feeder.
• Poor connector connection of antenna or 

antenna feeder.
Refer to 

AV-386, "Location of Antennas"

.

There is no malfunction in the CONSULT 
self diagnosis result.
Refer to 

AV-221, "CONSULT Function"

.

• Poor continuity in antenna feeder.
• Poor connector connection of antenna or 

antenna feeder.

• Loose satellite radio antenna mounting 

nut.
Refer to 

AV-386, "Location of Antennas"

.

Buzz/rattle sound from speaker

The majority of buzz/rattle sounds are not 
indicative of an issue with the speaker, usu-
ally something nearby the speaker is caus-
ing the buzz/rattle.

Refer to "SQUEAK AND RATTLE TROU-
BLE DIAGNOSIS" in the appropriate interi-
or trim section.

Symptoms

Check items

Probable malfunction location

AV-362

< SYMPTOM DIAGNOSIS >

[MID AUDIO WITH BOSE]

MULTI AV SYSTEM

RELATED TO REAR VIEW CAMERA

Symptoms

Check items

Probable malfunction location

Does not recognize cellular phone connec-
tion (no connection is displayed on the dis-
play at the guide).

Repeat the registration of cellular phone.

Malfunction in AV control unit.
Replace AV control unit. Refer to 

AV-365, 

"Removal and Installation"

.

Hands-free phone cannot be established.

• Hands-free phone operation can be 

made, but the communication cannot be 
established.

• Hands-free phone operation can be per-

formed, however, voice between each 
other cannot be heard during the conver-
sation.

The other party’s voice cannot be heard by 
hands-free phone.

Check the “microphone speaker” in Inspec-
tion & Adjustment Mode if sound is heard.

Originating sound is not heard by the other 
party with hands-free phone communica-
tion.

Sound operation function is normal.

Sound operation function does not work.

Microphone signal circuit malfunction.
Refer to 

AV-352, "Diagnosis Procedure"

.

The system cannot be operated.

• The voice recognition can be controlled.

• Steering switch’s 

, 

, and 

 

switch works, but 

 does not work.

Steering switch malfunction.
Replace steering switch. Refer to 

AV-368, 

"Removal and Installation"

.

Steering 

switch’s 

, , , 

and 

 switches do not work.

Steering switch signal circuit malfunction.
Refer to 

AV-355, "Diagnosis Procedure"

.

All steering switches do not work.

Steering switch ground circuit malfunction.
Refer to 

AV-355, "Diagnosis Procedure"

.

Symptoms

Check items

Probable malfunction location

Rear view camera is inoperative.

Reverse signal circuit malfunction.

Reverse signal circuit malfunction between 
BCM and AV control unit.
Refer to 

AV-349, "Diagnosis Procedure"

.

Camera image signal circuit malfunction.

Camera image signal circuit malfunction 
between rear view camera and AV control 
unit.
Refer to 

AV-349, "Diagnosis Procedure"

.

Rear view camera malfunction.

Replace rear view camera. Refer to 

AV-

385, "Removal and Installation"

.